Community Mental Health First Aid Online | MHFA | genU Training | RTO 5553 Community Mental Health First Aid Online | MHFA | genU Training | RTO 5553

Manage a mental health crisis or assist someone who is experiencing a mental health issue

This course and curriculum are developed by MHFA Australia and delivered by MHFA Accredited Instructors.

This Mental Health First Aid course teaches adults (18 years and over) how to provide initial support to adults who are developing a mental illness or experiencing a mental health crisis. You will learn about the signs and symptoms of common and disabling mental health problems, how to provide initial help, where and how to get professional help, what sort of help has been shown by research to be effective, and how to provide first aid in a crisis situation.

If you would like to study Mental Health First Aid on-campus, please visit Mental Health First Aid Short Course for more information.

Developing mental health problems covered are:

  • Depression
  • Anxiety problems
  • Psychosis
  • Substance use problems

Mental health crisis situations covered are:

  • Suicidal thoughts and behaviours
  • Non-suicidal self-injury (sometimes called deliberate self-harm)
  • Panic attacks
  • Traumatic events
  • Severe effects of drug or alcohol use
  • Severe psychotic states
  • Aggressive behaviours

Proven to work, this course has been widely evaluated in research trials conducted by MHFA Australia and independent organisations.

These evaluations consistently show that participants who complete the course have:

  • Improved knowledge of mental illnesses and their treatments
  • Knowledge of appropriate first aid strategies
  • Confidence in providing first aid to individuals with mental illness, benefits which are maintained over time.

Some studies have also shown improved mental health in those who attend the training, decreases in stigmatising attitudes and increases in the amount and type of support provided to others.

When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen course. You will need to provide evidence that you meet the requirements listed in this section.

Entry requirements

To study Mental Health First Aid, you will need to be 18 years of age or over.

Workstation setup

You will need a quiet space for study that has stable internet connection. You will also need:

  • Laptop or desktop computer
  • Web camera, microphone and speakers
  • Zoom video conferencing software.

Important information

This course contains content, concepts and scenarios that some individuals may find distressing. Please consider your personal resilience and any potential emotional triggers when participating in this course and in any future employment in this field.

  • Ensuring you have someone to talk to about the content if you need to
  • Contact phone numbers for counselling and crisis services
  • Information about what to do if you begin to feel upset during the training.

Fees – Online

Australian residents can access this course via our full fee for service rate.

Fee For Service
$AUD 249.50 (incl. GST)

There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.

genU Training offer Community Mental Health First Aid (Blended Online), in the following format:

Course component 1 – Self-paced interactive eLearning (Online)

A self-paced eLearning component (takes 5-7 hours to complete).

An e-voucher will be emailed to you upon confirmation of your registration and receipt of payment.  The e-voucher will allow you to access the eLearning component, which must be completed PRIOR to the live webinars.

Course component 2 – Instructor-led video conferencing (2 x 3 hour Virtual Training Room sessions)

2 x 3 hour Instructor-led sessions via video conferencing sessions, delivered:

      • over two (2) consecutive days (morning or afternoon sessions); or
      • over two (2) days a week apart (morning or afternoon sessions)

Please select your preferred course location and date from the list below.

Click the Apply button and complete the online application. Once we receive your application, our Customer Enquiries Team will contact you to progress your application and advise of next steps. Find out more about the application process.

If you need support to complete your application, we are happy to help. Simply call 1300 582 687 or contact us online. 

Course Code:
MHFA (Online)

Study Mode:
Online (day) via virtual training room

Course Length
eLearning prework (5-7 hours), plus 2 x virtual training sessions (3 hours per session over 2 days)