Frequently asked questions

Don’t worry, that’s why we’re here. Have a chat with our Customer Enquiries team and tell us your interests and career goals. By taking a look at your current skills and past learning, we’ll match you to the right training. There’s course out there for you.


That depends on the course you choose. You’ll find a full list of fees here. Check the Victorian Skills Gateway Eligibility Indicator or the South Australian WorkReady Eligibility Indicator to see if you’re eligible for government subsidised training. Our Training Coordinators can give you a hand with advice on eligibility for government subsidised courses.


Of course, we’re all about flexible study options. Our Virtual Training Rooms provide quality training that’s every bit as effective as face-to-face learning. Because our courses are designed to get you job ready, often a mix of online study and hands-on experience is needed give you the skills and confidence to grow your professional development.


That’s okay, we can help. Many of our nationally recognised qualifications require placements to put your training into practice. Luckily, genU Training has a vast community services network in disability, mental health, ageing, home and community, and plenty more. We’ll help you find a placement, guiding you through the process of completing an application and pre-placement interviews. Once you’ve landed a spot, our assessors will drop by regularly and stay in close contact with your host employer.