Certificate IV in Community Services (Employment Services)

Course Code CHC42015
Course Title Certificate IV in Community Services (Release 2)
Course Length 12 months approx.
Study Mode Online delivery (night) via virtual training room

Two students in a classroom have a discussion

Are you an employment consultant who is ready to take your skills to the next level?

This custom built CHC42015 Certificate IV in Community Services is designed for you and is focused upon building your knowledge in your role so you can confidently support your clients.

Elevate your ability to provide exceptional service to your clients

  • Enhance your communication skills to build relationships
  • Develop your ability to support, enable and empower your clients to achieve sustainable employment
  • Focus on your professional practice
  • Develop your coaching and mentoring skills for employment success

Built to specifically focus on skills for your role, this course is delivered in four separate phases, each offering you a chance to collect digital badges upon completion. With the addition of the Bounce Job Coach Certification and Mental Health First Aid course, this is a learning opportunity created just for you!

Choose to undertake the full qualification or select one or more phases below to customise your own learning experience.


Phase 1: Communication skills for Employment Services
Accredited units: CHCCOM002 & CHCDIV001 & CHCPRP001

 

Successful completion of Skill Phase 1 training earns you the digital badge:
The CX: Communication skills for employment services

 

 


Phase 2: Supporting, enabling and empowering my client
Accredited units: CHCCCS004 & CHCLLN001 & CHCDIS003 & CHCDFV001 & CHCCCS009
Non-accredited: Bounce Job Coach Certification

 

Successful completion of Skill Phase 2 training earns you the digital badges:
The CX: Supporting, enabling and empowering my client
Bounce Job Coach Certified

 

 

 


Phase 3: Excellence in service
Accredited units: CHCLEG001 & HLTWHS003 & CHCCCS010 & CHCCCS008 & CHCADV001
Non-accredited: Mental Health First Aid

 

Successful completion of the Skill Phase 3 training earns you the digital badges:
The CX: Excellence in Service
Mental Health First Aid

 

 


Phase 4: Professional practice in Employment Services
Accredited units: HLTWHS006 & CHCPRP003
Non-accredited: Resume writing

 

Successful completion of the Skill Phase 4 training earns you the digital badge:
My work skills: Professional practice in employment services

 

 

 


CHC42015 Certificate IV in Community Services is a nationally recognised qualification

 

 

 

 

 


 

To be awarded CHC42015 Certificate IV in Community Services, a student must successfully complete a total of fifteen (15) units of competency, consisting of:

  • seven (7) core units, and;
  • eight (8) elective units

genU Training delivers the electives listed in the ‘Elective units’ below. These electives have been selected based on industry needs, student pathways and/or student and trainer/assessor feedback. Alternative suitable electives are only available via Recognition of Prior Learning (RPL) and Credit Transfer (CT).

Core units

CHCADV001 Facilitate the interests and rights of clients
CHCCCS004 Assess co-existing needs
CHCCOM002 Use communication to build relationships
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTWHS003 Maintain work health and safety

 

Elective units

CHCLLN001 Respond to client language, literacy and numeracy needs
CHCDIS003 Support community participation and social inclusion
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCCCS009 Facilitate responsible behaviour
CHCCCS010 Maintain high standard of service
CHCCCS008 Develop strategies to address unmet needs
HLTWHS006 Manage personal stressors in the work environment
CHCPRP003 Reflect on and improve own professional practice

 

Work placement

None


 

When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

Entry requirements

There are no entry requirements for non-trainees. You can apply for this course now.

Study requirements

During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful:

  • Students will need to demonstrate that they have the appropriate language, literacy and numeracy (LLN) skills
  • Effective communication, documentation and research skills
  • Access to digital technologies (e.g. laptop, desktop, tablet-computer and/or smartphone) with basic digital literacy skills.

Students undertaking a blended and/or online virtual training will require the additional digital skills and technologies:

Digital literacy skills – Intermediate computer skills such as internet browsing, email, word processing, and presentation software

Workstation setup

    • Stable internet connection with suitable data plan
    • A laptop, desktop or a full size tablet / tablet-computer
    • Web camera / microphone
    • Smartphone with charger
    • Earphones / headphones / speakers
    • Printer (optional)
    • Have a quiet / non-interruptive space to complete their studies
    • Desk/table, comfortable chair, no tripping hazards and room to move around for assessment
    • Access to water/tea/coffee

Browser software – Access to one of the following internet browsers, available to download from:

Video conferencing software (Zoom) – Access to video conferencing software (Zoom), available to download from:

Please note: You will need access to turn your Web camera and microphone on, as required when using video conference

 

Work Placement

None

Important information

This qualification contains content, concepts and scenarios that some individuals may find distressing. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.


 

What will you learn?

Gain the confidence you need to work autonomously or take up a supervisory role leading people and teams. You’ll graduate with the ability to design and deliver person-centred services, allowing you to provide support, advocacy and interventions to individuals and groups in a variety of community service, case work or case management settings.

Where could your skills take you?

  • Case worker or case management
  • Community Health Worker
  • Family Support Worker
  • Migrant Community Worker
  • Tenants Advisory Worker
  • Welfare Rights Worker

What could you study next?

  • CHC52015 Diploma of Community Services
  • CHC52115 Diploma of Community Development

 

FULL QUALIFICATION FEE

Victorian residents may be eligible for government subsidised training in Victoria under the Skills First Program. Am I eligible?

Approx.
Tuition
Fee:
Concession Fee (Skills First Program) Standard Fee (Skills First Program) Fee For Service
$AUD 0.00 $AUD 0.00 $AUD 3,009.00

The student tuition fees as published are subject to change given individual circumstances at enrolment.

This training is delivered with Victorian and Commonwealth Government funding for eligible individuals. We encourage students with a disability to access government subsidised training. There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

PHASE FEES

The option to select one or more individual phases is available at the following Fee for Service rates:

Phase  Description Fee for Service
1 Communication skills for Employment Services $AUD 600.00
2 Supporting, enabling and empowering my client $AUD 1,110.00
3 Excellence in service $AUD 900.00
4 Professional practice in Employment Services
$AUD 400.00

For full details of genU Training’s course fees please view our Fees & Charges page.

 

 


 

FULL QUALIFICATION FEE

South Australian residents may be eligible for government-subsidised training in South Australia under the Work Ready Program based on your employment status and any training you have already completed. Am I eligible?

Approx.
Tuition
Fee:
Concession Fee (WorkReady) Standard Fee (WorkReady) Fee For Service
$AUD 221.25 $AUD 619.50 $AUD 3,009.00

The student tuition fees as published are subject to change given individual circumstances at enrolment.

This training is supported through WorkReady by the Government of South Australia. Eligibility criteria apply, to check your eligibility visit www.skills.sa.gov.au. We encourage students with a disability to access subsidised training. There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

PHASE FEES

The option to select one or more individual phases is available at the following Fee for Service rates:

Phase  Description Fee for Service
1 Communication skills for Employment Services $AUD 600.00
2 Supporting, enabling and empowering my client $AUD 1,110.00
3 Excellence in service $AUD 900.00
4 Professional practice in Employment Services
$AUD 400.00

For full details of genU Training’s course fees please view our Fees & Charges page.


 

genU Training offer CHC42015 Certificate IV in Community Services (Employment Services), in the following study modes and times:

Virtual (night) – Study with a mix of real time online instructor-led sessions via video conferencing, supplemented with guided activities via the Learning Management System (eLearning)

 

Victoria – 1 night per week (6:00pm – 9:00pm AEST/AEDT)

South Australia – 1 night per week (6:00pm – 9:00pm ACST/ACDT)

NB: All study modes require students to access and undertake additional activities, including: research activities, reflections and assessments via the Learning Management System (LMS).


 

Upcoming Courses

Wednesday, 27th Oct 2021

  • Delivery State: Vic
  • Location: Online
  • Study Mode: Virtual
  • Study Time: One night per week
  • Vacancies: 6

Thursday, 18th Nov 2021

  • Delivery State: Vic
  • Location: Online
  • Study Mode: Virtual
  • Study Time: One night per week
  • Vacancies: 21

Tuesday, 30th Nov 2021

  • Delivery State: SA
  • Location: Online
  • Study Mode: Virtual
  • Study Time: One night per week, plus three extended skill practice sessions (Saturdays)
  • Vacancies: 20

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