Certificate IV in Community Services | genU Training | RTO 5553 Certificate IV in Community Services | genU Training | RTO 5553
Young adult Hispanic woman is sitting at table in soup kitchen and talking with senior Caucasian man. Man has grey hair and beard. They are discussing something while senior enjoys healthy meal. Volunteers are serving food in background.

Contribute more to your community

Have a positive impact on your community and open up new opportunities with this nationally recognized qualification. Develop the skills required for supervisory roles or specialised tasks in the community and welfare sector.

Be open to the possibilities of working independently or in a supervisory role. Be confident in leading people and teams. Gain the ability to design and deliver person-centred services, allowing you to provide support, advocacy, and interventions in various community service, case work or case management systems.

Nationally Recognised Training

CHC42021 Certificate IV in Community Services includes a total of fifteen (15) units. You will need to complete seven (7) core units and the eight (8) elective units offered by genU Training. If you want different electives, you can get them through Recognition of Prior Learning (RPL) or Credit Transfer (CT).

genU Training delivers the electives listed in the ‘Elective units’ below. These electives have been selected based on industry needs, student pathways and/or student and trainer/assessor feedback. Alternative suitable electives are only available via Recognition of Prior Learning (RPL) and Credit Transfer (CT).

Core units

  • CHCADV001 Facilitate the interests and rights of clients
  • HLTWHS002 Follow safe work practices for direct client care
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCCOM002 Use communication to build relationships
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships

Elective units

  • CHCCCS019 Recognise and respond to crisis situations
  • CHCCCS004 Assess coexisting needs
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCMGT005 Facilitate workplace debriefing and support processes
  • CHCMHS001 Work with people with mental health issues
  • CHCCCS006 Facilitate individual service planning and delivery
  • HLTWHS006 Manage personal stressors in the work environment
  • CHCCCS020 Respond effectively to behaviours of concern

Learners will be issued with a statement of attainment for all successfully completed units.


Work placement

There is no work placement required for this course.

When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right knowledge and skills to achieve your chosen qualification.

Entry requirements

There are no entry requirements for CHC42021 Certificate IV in Community Services.

Study requirements

Students will need to demonstrate that they have the appropriate:

  • Language, literacy and numeracy (LLN) skills
  • Communication, documentation and research skills
  • Physical capacity for manual handling (this is relevant to disability and aged care courses)
  • Access to a laptop or desktop computer, with basic digital literacy skills

Students undertaking blended and/or online training will require intermediate computer skills such as internet browsing, email, word processing, and presentation software.

Workstation setup

You will need a quiet space for study that has stable internet connection. You will also need:

  • Web camera, microphone and speakers
  • Smartphone
  • Earbuds or headphones
  • Zoom video conferencing software.

Please note: You will need to turn your camera and microphone on, as required when using video conferencing.

Important information

This qualification contains content, concepts and scenarios that some individuals may find distressing. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.

What you’ll learn

Develop the confidence to work independently or in a supervisory role, leading people and teams. You’ll gain the ability to design and deliver person-centered services, allowing you to provide support, advocacy, and interventions in various community service, case work, or case management settings.

Where your skills can take you:

  • Community Health Worker
  • Family Support Worker
  • Migrant Community Worker
  • Tenants Advisory Worker
  • Welfare Rights Worker

What you can study next:

  • CHC52021 Diploma of Community Services
  • CHC52121 Diploma of Community Development

Student tuition fees are subject to change given individual circumstances at enrolment. In addition to tuition fees, there may also be other charges such as material or amenities fees. A genU Training staff member can help you determine your course fees. A statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please visit our Fees page.

 

Fees – South Australia

Concession Fee (Subsidised Training)          $460.00
Standard Fee (Subsidised Training)              $887.00

This training is funded through the Government of South Australia.


Fees – Tasmania

Jobseeker with Healthcare Card Fee                  $0.00
Jobseeker Fee                                                          $599.00

This training is subsidised by the Department of State Growth, Tasmania.

Jobseekers are defined as people who are out of work, people who are underemployed, and those looking to upskill or gain new skills outside their current employment.


Fee for Service

Students in all states who are not eligible for government funding can access this course at the fee for service rate.

Fee for Service $4300.00

 

On-campus (day): Face-to-face classes in a classroom setting, one day per week from 9:30am to 4:00pm.

Virtual (day): Mix of real-time online instructor-led sessions via video conferencing and guided activities through the Learning Management System (eLearning), one day per week from 9:30am to 4:00pm.

Virtual (night): Like virtual day classes but in the evening, one night per week from 5:30pm to 9:00pm, with additional practical demonstration sessions scheduled between 3:00pm and 9:00pm.

Please select your preferred course location and date from the list below.

Click the Apply button and complete the online application. Once we receive your application, our Customer Enquiries Team will contact you to progress your application and advise of next steps. Find out more about the application process.

If you need support to complete your application, we are happy to help. Simply call 1300 582 687 or contact us online. 

 

genU Training is committed to creating a respectful and inclusive environment for all learners. As part of our registration as an RTO, we are required to report certain demographic data, and the systems we currently use limit some response options. While these questions are a legal requirement and do not affect the quality of training we deliver, we acknowledge that they may not fully capture the diverse range of identities and experiences, particularly regarding gender, disability, legal and preferred names and employment status.

To better support our inclusive community, we may ask for additional information during the Pre-Training Review Interview, including your preferred name, gender identity, disability, or other relevant details. This ensures we meet reporting requirements, provide appropriate learning supports, and communicate with you in a way that aligns with your preferences. Your input is valued and helps us create a learning experience that respects and reflects who you are.

Certificate IV in Community Services (Release 1)

Course Code:
CHC42021


Study Mode:
On-campus (day) or Online delivery (day or night) via virtual training room


Course Length
11 months

Need more information?

If you would like more information about Certificate IV in Community Services (Release 1), please contact us today. We’re happy to help!