Certificate IV in Community Services | genU Training | RTO 5553 Certificate IV in Community Services | genU Training | RTO 5553
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Contribute more to your community

Learn how to make a positive impact on your community and open up new opportunities with this nationally recognized qualification. Certificate IV in Community Services will help you develop the skills needed for supervisory roles or specialized tasks in the community and welfare sectors.

Nationally Recognised Training

CHC42021 Certificate IV in Community Services includes a total of fifteen (15) units. You will need to complete seven (7) core units and the eight (8) elective units offered by genU Training. If you want different electives, you can get them through Recognition of Prior Learning (RPL) or Credit Transfer (CT).

genU Training delivers the electives listed in the ‘Elective units’ below. These electives have been selected based on industry needs, student pathways and/or student and trainer/assessor feedback. Alternative suitable electives are only available via Recognition of Prior Learning (RPL) and Credit Transfer (CT).

Core units

  • CHCADV001 Facilitate the interests and rights of clients
  • HLTWHS002 Follow safe work practices for direct client care
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCCOM002 Use communication to build relationships
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships

Elective units

  • CHCCCS019 Recognise and respond to crisis situations
  • CHCCCS004 Assess coexisting needs
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCMGT005 Facilitate workplace debriefing and support processes
  • CHCMHS001 Work with people with mental health issues
  • CHCCCS006 Facilitate individual service planning and delivery
  • HLTWHS006 Manage personal stressors in the work environment
  • CHCCCS020 Respond effectively to behaviours of concern

Learners will be issued with a statement of attainment for all successfully completed units.

When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right knowledge and skills to achieve your chosen qualification.

Entry requirements

There are no entry requirements for CHC42021 Certificate IV in Community Services.

Study requirements

Students will need to demonstrate that they have the appropriate:

  • Language, literacy and numeracy (LLN) skills
  • Communication, documentation and research skills
  • Physical capacity for manual handling (this is relevant to disability and aged care courses)
  • Access to a laptop or desktop computer, with basic digital literacy skills

Students undertaking blended and/or online training will require intermediate computer skills such as internet browsing, email, word processing, and presentation software.

Workstation setup

You will need a quiet space for study that has stable internet connection. You will also need:

  • Web camera, microphone and speakers
  • Smartphone
  • Earbuds or headphones
  • Zoom video conferencing software.

Please note: You will need to turn your camera and microphone on, as required when using video conferencing.

Important information

This qualification contains content, concepts and scenarios that some individuals may find distressing. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.

What you’ll learn

Develop the confidence to work independently or in a supervisory role, leading people and teams. You’ll gain the ability to design and deliver person-centered services, allowing you to provide support, advocacy, and interventions in various community service, case work, or case management settings.

Where your skills can take you:

  • Community Health Worker
  • Family Support Worker
  • Migrant Community Worker
  • Tenants Advisory Worker
  • Welfare Rights Worker

What you can study next:

  • CHC52021 Diploma of Community Services
  • CHC52121 Diploma of Community Development

Student tuition fees are subject to change given individual circumstances at enrolment. In addition to tuition fees, there may also be other charges such as material or amenities fees. A genU Training staff member can help you determine your course fees. A statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please visit our Fees page.

Fees – Victoria

Fee For Service
$AUD 3,128.00

Fees – South Australia

Concession Fee (Subsidised Training) Standard Fee (Subsidised Training) Fee For Service
$AUD 460.00 $AUD 887.00 $AUD 3,128.00

This training is supported by the Government of South Australia. Eligibility criteria apply, to check your eligibility visit www.skills.sa.gov.au.

Fees – Tasmania

Jobseeker with Healthcare Card Fee Jobseeker Fee Fee For Service
$AUD 00.00 $AUD 599.00 $AUD 3,128.00

This training is subsidised by the Department of State Growth, Tasmania.

Jobseekers are defined as people who are out of work, people who are underemployed, and those looking to upskill or gain new skills outside their current employment.


On-campus (day): Face-to-face classes in a classroom setting, one day per week from 9:30am to 4:00pm.

Virtual (day): Mix of real-time online instructor-led sessions via video conferencing and guided activities through the Learning Management System (eLearning), one day per week from 9:30am to 4:00pm.

Virtual (night): Like virtual day classes but in the evening, one night per week from 5:30pm to 9:00pm, with additional practical demonstration sessions scheduled between 3:00pm and 9:00pm.

Please select your preferred course location and date from the list below.

Click the Apply button and complete the online application. Once we receive your application, our Customer Enquiries Team will contact you to progress your application and advise of next steps. You can find out more about the application process.

If you need support to complete your application, we are happy to help. Simply call 1300 582 687 or contact us online. 

Certificate IV in Community Services (Release 1)

Course Code:

Study Mode:
On-campus (day) or Online delivery (day or night) via virtual training room

Course Length
11 months

Need more information?

If you would like more information about Certificate IV in Community Services (Release 1), please contact us today. We’re happy to help!