Workplace Mental Health First Aid
This course and curriculum are developed by MHFA Australia, and delivered by MHFA Accredited Instructors.
Designed for workplaces that require increased flexibility in the delivery of training for their staff members, the Blended Mental Health First Aid in the Workplace course is a combination of online (eLearning) and a half day of follow-on face-to-face training or 2 (two) virtual training sessions.
What will you learn?
The course teaches managers, supervisors and individuals how to assist a co-worker who is developing a mental health problem or experiencing a mental health crisis. However course participants will learn mental health first aid skills that can be applied to help any adult. Course content is tailored to the workplace setting using case-studies, videos and resources tailored to their learning needs.
Course component 1 – Self-paced interactive eLearning (Online)
Developing mental health problems covered:
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Mental health crises covered:
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Course component 2 –
On-campus (half day instructor-led session in a face to face classroom setting)
OR
Instructor-led video conferencing (2 x 2.5 hour Virtual Training Room sessions)
This component is designed to be delivered after participants have completed the Course component 1 – Self-paced interactive eLearning (Online).
In this training, the focus is on the revision and application of knowledge and skills learnt in the eLearning component, providing participants with the opportunity to:
- Examine issues pertinent to mental health problems in the workplace in more depth
- Clarify any points of uncertainty remaining after completion of the eLearning modules
- Apply the MHFA Action Plan to relevant workplace scenarios
- Discuss and reflect ‘a where to from now’ in using mental health first aid skills in the workplace.
When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen course. You will need to provide evidence that you meet the requirements listed in this section.
Entry requirements
- must be 18 years of age and over
Study requirements
During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful:
- Students will need to demonstrate that they have the appropriate language, literacy and numeracy (LLN) skills
- Effective communication, documentation and research skills
- Access to digital technologies (e.g. laptop, desktop, tablet-computer and/or smartphone) with basic digital literacy skills.
Students undertaking a blended and/or online virtual training will require the additional digital skills and technologies:
Digital literacy skills – Intermediate computer skills such as internet browsing, email, word processing, and presentation software
Workstation setup
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- Stable internet connection with suitable data plan
- A laptop, desktop or a full size tablet / tablet-computer
- Web camera / microphone
- Smartphone with charger
- Earphones / headphones / speakers
- Printer (optional)
- Have a quiet / non-interruptive space to complete their studies
- Desk/table, comfortable chair, no tripping hazards and room to move around for assessment
- Access to water/tea/coffee
Browser software – Access to one of the following internet browsers, available to download from:
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- Google Chrome browser – https://www.google.com.au/chrome
- Microsoft Edge browser – https://www.microsoft.com/en-us/edge
- Safari browser – https://www.apple.com/au/safari
Video conferencing software (Zoom) – Access to video conferencing software (Zoom), available to download from:
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- Apple App Store for you iPhone/iPad/MacBook – https://apps.apple.com
- Google Play for Android phone/tablet – https://play.google.com
- Laptop or desktop computer – https://zoom.us/download
Please note: You will need access to turn your Web camera and microphone on, as required when using video conference
Important information
This course contains content, concepts and scenarios that some individuals may find distressing. Please consider your personal resilience and any potential emotional triggers when participating in this course and in any future employment in this field.
- Ensuring you have someone to talk to about the content if you need to
- Contact phone numbers for counselling and crisis services
- Information about what to do if you begin to feel upset during the training.
Victoria
While students and other visitors attending onsite (excluding paid or volunteer workers) are no longer required to show evidence that they have received two doses of a COVID-19 vaccination, those undertaking placements must continue to adhere to the vaccination mandate that applies to their sector and/or their placement host.
Australian residents can access this course via our full fee for service rate.
Approx. Tuition Fee: |
Fee For Service |
$AUD 249.50 (incl. GST) |
There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.
For full details of genU Training’s course fees please view our Fees & Charges page.
genU Training offer Workplace Mental Health First Aid, in the following format:
Course component 1 – Self-paced interactive eLearning (Online)
A self-paced eLearning component (takes 6-7 hours to complete).
An e-voucher will be emailed to you upon confirmation of your registration and receipt of payment. The e-voucher will allow you to access the eLearning component, which must be completed PRIOR to the live webinars.
Course component 2 – On-campus (half day instructor-led session in a face to face classroom setting)
4 hour workshop from 1:00pm – 5:00pm (Local state time zones are observed)
OR

Course component 2 – Instructor-led video conferencing (2 x 2.5 hour Virtual Training Room sessions)
2 x 2.5 hour Instructor-led sessions via video conferencing sessions, delivered:
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- over two (2) consecutive days (morning or afternoon sessions); or
- over two (2) days a week apart (morning or afternoon sessions)
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Session times:
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- Morning sessions from 9:30am – 12:00pm (AEST/AEDT)
- Afternoon sessions from 2:00pm – 4:30pm (AEST/AEDT)
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MHFA
Study Mode:
On-campus (day) or online (day) via virtual training room
Course Length
eLearning prework (6-7 hours), plus either 2 x virtual training sessions (2.5 hours per session over 2 days) OR half day on-campus session