Workplace Mental Health First Aid | genU Training | 5553 Workplace Mental Health First Aid | genU Training | 5553

Workplace Mental Health First Aid

This course and curriculum are developed by MHFA Australia, and delivered by MHFA Accredited Instructors.

Designed for workplaces that require increased flexibility in the delivery of training for their staff members, the Blended Mental Health First Aid in the Workplace course is a combination of online (eLearning) and a half day of follow-on face-to-face training or 2 (two) virtual training sessions.

What will you learn?

The course teaches managers, supervisors and individuals how to assist a co-worker who is developing a mental health problem or experiencing a mental health crisis. However course participants will learn mental health first aid skills that can be applied to help any adult. Course content is tailored to the workplace setting using case-studies, videos and resources tailored to their learning needs.

Course component 1 – Self-paced interactive eLearning (Online)

Developing mental health problems covered:

  • Depression
  • Anxiety problems
  • Psychosis
  • Substance use problems
Mental health crises covered:

  • Suicidal thoughts and behaviours
  • Non-suicidal self-injury
  • Panic attacks
  • Traumatic events
  • Severe psychotic states
  • Severe effects from alcohol or other drug use
  • Aggressive behaviours.

Course component 2 –

On-campus (half day instructor-led session in a face to face classroom setting)


Instructor-led video conferencing (2 x 2.5 hour Virtual Training Room sessions)

This component is designed to be delivered after participants have completed the Course component 1 – Self-paced interactive eLearning (Online).

In this training, the focus is on the revision and application of knowledge and skills learnt in the eLearning component, providing participants with the opportunity to:

  • Examine issues pertinent to mental health problems in the workplace in more depth
  • Clarify any points of uncertainty remaining after completion of the eLearning modules
  • Apply the MHFA Action Plan to relevant workplace scenarios
  • Discuss and reflect ‘a where to from now’ in using mental health first aid skills in the workplace.

Work placement

We are well connected with industry and will organise work placement for you that will satisfy the
learning outcomes of your qualification. If the placement option we source is not suitable, you are
welcome to source your own placement opportunity and we will assess if the learning outcomes will
be met. Placement is unpaid.

If you are employed and wish to complete your placement hours with your current employer, your
workplace will need to be assessed to ensure the learning outcomes will be met.

When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen course. You will need to provide evidence that you meet the requirements listed in this section.

Entry requirements

  • must be 18 years of age and over

Study requirements

During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful:

  • Students will need to demonstrate that they have the appropriate language, literacy and numeracy (LLN) skills
  • Effective communication, documentation and research skills
  • Access to digital technologies (e.g. laptop, desktop, tablet-computer and/or smartphone) with basic digital literacy skills.

Students undertaking a blended and/or online virtual training will require the additional digital skills and technologies:

Digital literacy skills – Intermediate computer skills such as internet browsing, email, word processing, and presentation software

Workstation setup

    • Stable internet connection with suitable data plan
    • A laptop, desktop or a full size tablet / tablet-computer
    • Web camera / microphone
    • Smartphone with charger
    • Earphones / headphones / speakers
    • Printer (optional)
    • Have a quiet / non-interruptive space to complete their studies
    • Desk/table, comfortable chair, no tripping hazards and room to move around for assessment
    • Access to water/tea/coffee

Browser software – Access to one of the following internet browsers, available to download from:

Video conferencing software (Zoom) – Access to video conferencing software (Zoom), available to download from:

Please note: You will need access to turn your Web camera and microphone on, as required when using video conference

Important information

This course contains content, concepts and scenarios that some individuals may find distressing. Please consider your personal resilience and any potential emotional triggers when participating in this course and in any future employment in this field.

  • Ensuring you have someone to talk to about the content if you need to
  • Contact phone numbers for counselling and crisis services
  • Information about what to do if you begin to feel upset during the training.


Australian residents can access this course via our full fee for service rate.

Fee For Service
$AUD 249.50 (incl. GST)

There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.

genU Training offer Workplace Mental Health First Aid, in the following format:

Course component 1 – Self-paced interactive eLearning (Online)

A self-paced eLearning component  (takes 6-7 hours to complete).

An e-voucher will be emailed to you upon confirmation of your registration and receipt of payment.  The e-voucher will allow you to access the eLearning component, which must be completed PRIOR to the live webinars.

Course component 2 – On-campus (half day instructor-led session in a face to face classroom setting)

4 hour workshop from 1:00pm – 5:00pm (Local state time zones are observed)



Course component 2 – Instructor-led video conferencing (2 x 2.5 hour Virtual Training Room sessions)

2 x 2.5 hour Instructor-led sessions via video conferencing sessions, delivered:

        • over two (2) consecutive days (morning or afternoon sessions); or
        • over two (2) days a week apart (morning or afternoon sessions)

Session times:

        • Morning sessions from 9:30am – 12:00pm (AEST/AEDT)
        • Afternoon sessions from 2:00pm – 4:30pm (AEST/AEDT)

Please select your preferred course location and date from the list below.

Click the Apply button and complete the online application. Once we receive your application, our Customer Enquiries Team will contact you to progress your application and advise of next steps. You can find out more about the application process here.

If you need support to complete your application, we are happy to help. Simply call 1300 582 687 or contact us online. 

Course Code:

Study Mode:
On-campus (day) or online (day) via virtual training room

Course Length
eLearning prework (6-7 hours), plus either 2 x virtual training sessions (2.5 hours per session over 2 days) OR half day on-campus session