Workplace Mental Health First Aid

When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen course. You will need to provide evidence that you meet the requirements listed in this section.

Entry requirements

• must be 18 years of age and over

Study requirements

During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful:

• Students will need to demonstrate that they have the appropriate language, literacy and numeracy (LLN) skills
• Effective communication, documentation and research skills
• Access to digital technologies (e.g. laptop, desktop, tablet-computer and/or smartphone) with basic digital literacy skills.

Students undertaking a blended and/or online virtual training will require the additional digital skills and technologies:

Digital literacy skills – Intermediate computer skills such as internet browsing, email, word processing, and presentation software

Workstation setup

• • Stable internet connection with suitable data plan
  • A laptop, desktop or a full size tablet / tablet-computer
  • Web camera / microphone
  • Smartphone with charger
  • Earphones / headphones / speakers
  • Printer (optional)
  • Have a quiet / non-interruptive space to complete their studies
  • Desk/table, comfortable chair, no tripping hazards and room to move around for assessment
  • Access to water/tea/coffee

Browser software – Access to one of the following internet browsers, available to download from:

• • Google Chrome browser – https://www.google.com.au/chrome
  • Microsoft Edge browser – https://www.microsoft.com/en-us/edge
  • Safari browser – https://www.apple.com/au/safari

Video conferencing software (Zoom) – Access to video conferencing software (Zoom), available to download from:

• • Apple App Store for you iPhone/iPad/MacBook – https://apps.apple.com
  • Google Play for Android phone/tablet – https://play.google.com
  • Laptop or desktop computer – https://zoom.us/download

Please note: You will need access to turn your Web camera and microphone on, as required when using video conference

Important information

This course contains content, concepts and scenarios that some individuals may find distressing. Please consider your personal resilience and any potential emotional triggers when participating in this course and in any future employment in this field.

• Ensuring you have someone to talk to about the content if you need to
• Contact phone numbers for counselling and crisis services
• Information about what to do if you begin to feel upset during the training.

Fees

Australian residents can access this course via our full fee for service rate.

There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.

genU Training offer Workplace Mental Health First Aid, in the following format:

Course component 1 – Self-paced interactive eLearning (Online)

A self-paced eLearning component  (takes 6-7 hours to complete).

An e-voucher will be emailed to you upon confirmation of your registration and receipt of payment.  The e-voucher will allow you to access the eLearning component, which must be completed PRIOR to the live webinars.

Course component 2 – On-campus (half day instructor-led session in a face to face classroom setting)

4 hour workshop from 1:00pm – 5:00pm (Local state time zones are observed)

OR

Course component 2 – Instructor-led video conferencing (2 x 2.5 hour Virtual Training Room sessions)

2 x 2.5 hour Instructor-led sessions via video conferencing sessions, delivered:

• • • • over two (2) consecutive days (morning or afternoon sessions); or
      • over two (2) days a week apart (morning or afternoon sessions)

Session times:

• • • • Morning sessions from 9:30am – 12:00pm (AEST/AEDT)
      • Afternoon sessions from 2:00pm – 4:30pm (AEST/AEDT)

Please select your preferred course location and date from the list below.

Click the Apply button and complete the online application. Once we receive your application, our Customer Enquiries Team will contact you to progress your application and advise of next steps. Find out more about the application process.

If you need support to complete your application, we are happy to help. Simply call 1300 582 687 or contact us online. 

genU Training is committed to creating a respectful and inclusive environment for all learners. As part of our registration as an RTO, we are required to report certain demographic data, and the systems we currently use limit some response options. While these questions are a legal requirement and do not affect the quality of training we deliver, we acknowledge that they may not fully capture the diverse range of identities and experiences, particularly regarding gender, disability, legal and preferred names and employment status.

To better support our inclusive community, we may ask for additional information during the Pre-Training Review Interview, including your preferred name, gender identity, disability, or other relevant details. This ensures we meet reporting requirements, provide appropriate learning supports, and communicate with you in a way that aligns with your preferences. Your input is valued and helps us create a learning experience that respects and reflects who you are.