Provide Responsible Service of Alcohol | genU Training | RTO 5553 Provide Responsible Service of Alcohol | genU Training | RTO 5553
A man pours a beer in a bar environment

Help ensure the safe consumption of alcohol

Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences.

Learn the skills and knowledge required to responsibly sell, serve or supply alcohol. The Provide Responsible Service of Alcohol program is suitable for all types of hospitality venues and roles including:

  • Food and beverage attendants
  • Packaged liquor sales
  • Persons selling in person, over the phone or online
  • Winery, brewery and distillery cellar door staff
  • Supplier sales representatives.

The course also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

This course includes the following nationally accredited unit:

  • SITHFAB021 – Provide responsible service of alcohol


This course includes a written assessment, multiple-choice quiz and role play to test your knowledge at the completion of the training.

Upon successful completion, a nationally recognised Statement of Attainment will be issued.

When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right knowledge and skills to achieve your goal.

Entry requirements

  • Students will need to demonstrate that they have the appropriate language, literacy and numeracy (LLN) skills
  • A person under the age of 18 can complete an approved RSA training course but must wait until they turn 18 to use it.
  • Current Photo ID (eg: Driver’s licence, Keypass ID card, Passport)

What will you learn?

Learners will gain the skills and knowledge required to responsibly sell, serve and supply alcohol. This program is suitable for all types of hospitality roles and hospitality venues.

  • Problems associated with excessive consumption
  • Alcohol and the law
  • Who is responsible for RSA
  • Facts about alcohol
  • Improving the atmosphere of your premises
  • Handling difficult customers.


Australian residents can access this course via our full fee for service rate.

Fee For Service
$AUD 150.00 (incl. GST)

Course costs may vary subject to location and equipment requirements. A genU Training staff member can assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.

On-campus: Study face to face in a classroom setting.

1 day: 9:30am – 4:00pm

Time zones: Local state time zones are observed.

Please select your preferred course location and date from the list below.

Click the Apply button and complete the online application. Once we receive your application, our Customer Enquiries Team will contact you to progress your application and advise of next steps. Find out more about the application process.

If you need support to complete your application, we are happy to help. Simply call 1300 582 687 or contact us online.

Provide Responsible Service of Alcohol

Course Code:

Study Mode:
On campus

Course Length
1 day