Hospitality and Housekeeping Essentials

Course Length 5 days (9:30am - 4:00pm)
Study Mode On-campus (day)

Hospitality and Housekeeping Essentials

With hospitality & housekeeping vacancies on the rise, it’s the perfect time to gain qualifications and hands-on experience that will get you work in the industry. Delivered by industry experts, this course delivers training and practice in food preparation, customer service, room cleaning and ‘turn down’ services, processing financial transactions (electronic & cash), and workplace hygiene & cleanliness.


This course includes non-accredited content with the addition of the following nationally accredited unit(s):

  • SITXFSA001 Use hygienic practices for food safety
  • SITXFIN001 Process financial transactions
  • SITHAC002 Provide housekeeping services to guests


This course is delivered over 5 consecutive days, covering:

Day Session
Day 1

9:30am – 4:00pm


Prevent contamination of food that might cause foodborne illnesses – you will be making your own lunch on this day!

Day 2

9:30am – 4:00pm


Gain knowledge to extract and serve espresso coffee and beverages using commercial espresso machines and grinders – lots of coffee and more.

Day 3

9:30am – 4:00pm


Process cash and other payments for products and services.

Modern computerised EFT training.

Day 4 & 5

9:30am – 4:00pm


Participants will learn how to provide room service, customer service and turn down services to meet industry standards.


Upon successful completion, a nationally recognised Statement of Attainment will be issued for the following units of competency:

  • SITXFSA001 Use hygienic practices for food safety
  • SITXFIN001 Process financial transactions
  • SITHAC002 Provide housekeeping services to guests


When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen course. You will need to provide evidence that you meet the requirements listed in this section.

Entry requirements

There are no entry requirements for this course. You can apply for this course now.

Study requirements

During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful:

  • Students will need to demonstrate that they have the appropriate language, literacy and numeracy (LLN) skills


Australian residents can access this course via our full fee for service rate.

Fee For Service
$AUD 1,650.00 (per person)

* Course costs may vary subject to location and equipment requirements

There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.


genU Training offer Hospitality and Housekeeping Essentials, in the following format:

On-campus (day) – Study face to face (in a classroom setting)

5 consecutive days (9:30am – 4:00pm)


Time zones:  Local state time zones are observed


Need assistance or have a question. Please contact the Training U For Work team on:

Hours: Monday to Friday, 9:00am to 5:00pm (AEST/AEDT)

Office: 1300 582 687 (option 4) ; or

Direct: 0477 026 638 ; or



Upcoming Courses

Monday, 15th Nov 2021

  • Delivery State: Qld
  • Location: Brisbane Airport
  • Study Mode: On-campus
  • Study Time: Five consecutive days
  • Vacancies: 20

Have a question?

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One of our expert consultants will give you the information you need to get where you want to be.

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Not the course you were looking for?

We understand that this may not be the course for you.

So take a look at the other industry leading courses that we have on offer across a wide range of industries all across Australia.

View other Training U For Work courses