1300 582 687
Become a retail guru
The Retail Service Experience will ready you to be a retail guru by the end of our 5-day program. Focused on creating a unique pop-up shop, you will gain valuable experience in understanding how to deliver excellent customer service, use a cash register and manage a till, use a live EFTPOS machine and complete full transactions with customers. You will learn about product placement, merchandising, managing inventory and in-store interactions.
The Retail Sales Experience includes the following nationally accredited units:
- BSBOPS203 Deliver a service to customers
- SITXCCS011 Interact with customers
- SITXFIN007 Process financial transactions
Key Learnings
You will learn:
- Identifying your current talents and passions
- Customer service
- Merchandising and marketing
- Using digital technology
- Verbal and written communication
- Understanding health and safety practices whilst on the job
- Networking with the local community and businesses
- Point of sale
Course Inclusions
Upon successful completion, learners will receive a Statement of Attainment for all accredited units.
Digital Badges– The Retail Sales Experience
Upon successful completion, you will earn a recognised Training U For Work microcredential which is a great addition to your resume and can be verified by an employer anywhere, any time!
When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen course. You will need to provide evidence that you meet the requirements listed in this section.
Entry requirements
There are no entry requirements for this course. You can apply for this course now.
Study requirements
During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful:
- Access to digital technologies (e.g. laptop, desktop, tablet-computer)
- Students will need to demonstrate that they have the appropriate language, literacy and numeracy (LLN) skills.
Pricing varies based on location, group size, and eligibility criteria. For detailed information, please call genU Training on 1300 582 687 or contact us online.
genU Training offer this course in the following format:
On-campus (day): Study face to face (in a classroom setting)
5 consecutive days: 9:30am – 4:00pm
Time zones: Local state time zones are observed.
Please select your preferred course location and date from the list below.
Click the Apply button and complete the online application. Once we receive your application, our Customer Enquiries Team will contact you to progress your application and advise of next steps. Find out more about the application process.
If you need support to complete your application, we are happy to help. Simply call 1300 582 687 or contact us online.
genU Training is committed to creating a respectful and inclusive environment for all learners. As part of our registration as an RTO, we are required to report certain demographic data, and the systems we currently use limit some response options. While these questions are a legal requirement and do not affect the quality of training we deliver, we acknowledge that they may not fully capture the diverse range of identities and experiences, particularly regarding gender, disability, legal and preferred names and employment status.
To better support our inclusive community, we may ask for additional information during the Pre-Training Review Interview, including your preferred name, gender identity, disability, or other relevant details. This ensures we meet reporting requirements, provide appropriate learning supports, and communicate with you in a way that aligns with your preferences. Your input is valued and helps us create a learning experience that respects and reflects who you are.