Community Services Level 1 | genU Training | RTO 5553 Community Services Level 1 | genU Training | RTO 5553

This course is designed to help you improve your reading, writing, maths, communication and employability skills in preparation for working in the community services sector. Learners will engage in individual and group activities to make learning relevant, practical and fun. You’ll also learn by watching real workplaces, growing your understanding of how to work and interact in a professional environment. A guest speaker from the community services sector will visit class, so you can hear what it’s like from an industry professional.

The course aims to help learners develop:

  • Literacy (reading and writing) and numeracy (maths) skills for further study or work in community services
  • Improved communication skills for further study and employment
  • Digital literacy skills for learning and communication in the workplace
  • Understanding of the community services sector, job opportunities and career pathways
  • Awareness of entry level roles and training requirements
  • Enhanced employability skills for the community services sector
  • Study and employment goals
  • Awareness of whether the community service sector is a suitable pathway
  • Self-awareness, self-belief and confidence to succeed

When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your goal.

Entry requirements

Must be:

  • an Australian Citizen, or
  • a holder of an Australian permanent visa, or
  • a New Zealand citizen, and
  • not enrolled in a secondary school.

Learners will need to present a current and valid green Medicare card on the first day of training.

Limited to Victorian residents living in the following local government areas:

  • Greater Geelong City Council

Study requirements

During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful.

  • Access to digital technologies (e.g. laptop, desktop, tablet-computer and/or smartphone)

This course aims to develop essential literacy, numeracy and employability skills required within community services. Suitable and interested learners are identified through a pre-assessment with skills at ACSF Level 1 and below Level 2.

This course supports learners to access pathways to further training, and ultimately lead to employment. Taking part in the course also enables learners to assess whether employment in this sector is suitable for them.

Further study options include Certificate III in Community Services, Certificate III in Individual Support (Ageing or Disability) and Certificate III in Health Services Assistant.

This course is delivered with ACFE (Adults, Community and Further Education) funding and is free to eligible individuals.

genU Training acknowledges the support of the Victorian Government.

Learn LocalState Government Recognised

Applications limited to Victorian residents living in the City of Greater Geelong, Victoria.

On campus (day) – Study face to face in a classroom setting.

Blended – Study with a mix of real time instructor-led virtual training via video conferencing and on-campus sessions.

2 day per week over 10 weeks (9:30am – 4:00pm).

Please select your preferred course location and date from the list below.

Click the Apply button and complete the online application. Once we receive your application, our Customer Enquiries Team will contact you to progress your application and advise of next steps. Find out more about the application process.

If you need support to complete your application, we are happy to help. Simply call 1300 582 687 or contact us online.

Study Mode:
On-campus (day) or Blended (day)


Course Length
10 weeks