Support the needs of older people.

Whether you’re already working in aged care or looking to establish a career in the sector, our specialist trainers arm you with the skills to coordinate services for older people. You’ll be qualified to carry out specialised residential, home or community-based care. With the confidence and ability to develop, implement and review client service plans, you can take on greater responsibility in aged care and support people with complex needs.

You’ll gain valuable professional experience through an 120 hour work placement which will allow you to put your theoretical learning into practice.







To be awarded CHC43015 Certificate IV in Ageing Support, a student must successfully complete a total of eighteen (18) units of competency, consisting of:

  • fifteen (15) core units, and;
  • three (3) elective units

genU Training delivers the electives listed in the ‘Elective units’ below. These electives have been selected based on industry needs, student pathways and/or student and trainer/assessor feedback. Alternative suitable electives are only available via Recognition of Prior Learning (RPL) and Credit Transfer (CT).

Core units

CHCADV001 Facilitate the interests and rights of clients
CHCAGE001 Facilitate the empowerment of older people
CHCAGE003 Coordinate services for older people
CHCAGE004 Implement interventions with older people at risk
CHCAGE005 Provide support to people living with dementia
CHCCCS006 Facilitate individual service planning and delivery
CHCCCS011 Meet personal support needs
CHCCCS023 Support independence and well being
CHCCCS025 Support relationships with carers and families
CHCDIV001 Work with diverse people
CHCLEG003 Manage legal and ethical compliance
CHCPAL001 Deliver care services using palliative approach
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTAAP001 Recognise health body systems
HLTWHS002 Follow safe work practices for direct client care


Elective units

CHCMHS001 Work with people with mental health issues
CHCCCS017 Provide loss and grief support
CHCHCS002 Coordinate and monitor home based support


Work placement

To achieve this qualification, a student must complete a minimum of 120 hours of work placement.


When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

Entry requirements

There are no entry requirements for non-trainees. You can apply for this course now.

Study requirements

During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful:

  • Students will need to demonstrate that they have the appropriate language, literacy and numeracy (LLN) skills
  • Effective communication, documentation and research skills
  • Be able to complete 120 hours of work placement
  • Have the physical capacity for manual handling
  • Access to digital technologies (e.g. laptop, desktop, tablet-computer and/or smartphone) with basic digital literacy skills.

Students undertaking a blended and/or online virtual training will require the additional digital skills and technologies:

Digital literacy skills Intermediate computer skills such as internet browsing, email, word processing, and presentation software

Workstation setup

      • Stable internet connection with suitable data plan
      • A laptop, desktop or a full size tablet / tablet-computer
      • Web camera / microphone
      • Smartphone with charger
      • Earphones / headphones / speakers
      • Printer (optional)
      • Have a quiet / non-interruptive space to complete their studies
      • Desk/table, comfortable chair, no tripping hazards and room to move around for assessment
      • Access to water/tea/coffee

Browser software – Access to one of the following internet browsers, available to download from:

Video conferencing software (Zoom) – Access to video conferencing software (Zoom), available to download from:

Please note: You will need access to turn your Web camera and microphone on, as required when using video conference

Work placement requirements

Work placement provides you with opportunities to practice responding to situations and circumstances that cannot be replicated in a learning or simulated environment.

During your course you will undertake a mandatory 120 hours of work placement with a suitable industry employer.

You may need to meet the following requirements to be able to undertake work placement within industry. Your Course Coordinator will let you know if you need to provide evidence of:

  • Statutory Declaration
  • Working with Children Check (WWCC)
  • Australian National Police Record Check
  • Vaccination and health screenings
  • Occupational assessments
  • Any additional evidence your work placement provider requires.

genU Training can assist with arranging an appropriate work placement with a suitable host employer.

If you are already working in industry or working through a community agency (through paid or voluntary work), our Learner Experience team can assess your working environment for work placement suitability.




While students and other visitors attending onsite (excluding paid or volunteer workers) are no longer required to show evidence that they have received two doses of a COVID-19 vaccination, those undertaking placements must continue to adhere to the vaccination mandate that applies to their sector and/or their placement host.


What will you learn?

As Australia’s population ages, there’s a growing demand for trained professionals to give critical support to older people. Gain the confidence and skills to make an impact in this important field in the community services sector. Step up in your career to qualify as a supervisor or team leader in aged care services.

Where could your skills take you?

  • Aged care activity worker
  • Care service team leader
  • Care supervisor (aged care)
  • Community program coordinator

What could you study next?

  • CHC43415 Certificate IV in Leisure and Health
  • HLT54115 Diploma of Nursing
  • Bachelor of Nursing


genU Training partnering with Torrens University Australia




Torrens University Australia is offering genU Training graduates a 15% scholarship for units of study in the following courses:

  • Diploma of Health and Wellbeing
  • Bachelor of Nursing
  • Bachelor of Applied Social Science (Community Services)
  • Bachelor of Applied Social Science (Counselling)
  • Bachelor of Applied Public Health
  • Diploma of Nutrition
  • Bachelor of Nutrition

Email to find out more.


Victorian residents can access this course via our full fee for service rate.

Fee For Service
$AUD 4,284.00

The student tuition fees as published are subject to change given individual circumstances at enrolment.

There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.


Concession eligibility will include all students (excluding school students) who enrol in this course under the South Australian JobTrainer initiative. Am I eligible?


Concession Fee (Subsidised Training)   Standard Fee (Subsidised Training) Fee For Service
$AUD 315.00 $AUD 882.00 $AUD 4,284.00

The student tuition fees as published are subject to change given individual circumstances at enrolment.

This training is supported by the Government of South Australia. Eligibility criteria apply, to check your eligibility visit We encourage students with a disability to access subsidised training. There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.


genU Training offer CHC43015 Certificate IV in Ageing Support, in a variety of study modes and times:

On-campus (day) – Study face to face (in a classroom setting)

1 day per week (9:30am – 4:00pm)


NB: All study modes require students to access and undertake additional activities, including: research activities, reflections and assessments via the Learning Management System (LMS).


Time zones:  Local state time zones are observed


Certificate IV in Ageing Support (Release 3)

Course Code:

Study Mode:
On-campus (day)

Course Length
On-campus 14 months

Upcoming Courses

For more information about upcoming courses in your area, please make an enquiry

Have a question? Whatever it is, we are here to help!

One of our expert consultants will give you the information you need to get where you want to be.

Make an enquiry