Make your mark in your community
Certificate III in Community Services is the first step towards a rewarding career in the community services sector and being the first point of contact to someone gaining the support to change the direction of their life.
You will learn to support and set up clients in health and social services sectors, navigate challenging interactions and respond to individual needs, manage wellness & safety in a work environment, build relationships with community networks and services to provide support.
Gain your nationally recognised community services qualification from educators with extensive experience in this growing sector.
To be awarded CHC32015 Certificate III in Community Services, a student must successfully complete a total of twelve (12) units of competency.
genU Training delivers the electives listed in the ‘Elective units’ below. These electives have been selected based on industry needs, student pathways and/or student and trainer/assessor feedback. Alternative suitable electives are only available via Recognition of Prior Learning (RPL) and Credit Transfer (CT).
Core units
CHCCCS016 | Respond to client needs |
CHCCOM005 | Communicate and work in health or community services |
CHCDIV001 | Work with diverse people |
HLTWHS002 | Follow safe work practices for direct client care |
HLTWHS006 | Manage personal stressors in the work environment |
Elective units
CHCADV001 | Facilitate the interests and rights of clients |
CHCCCS009 | Facilitate responsible behaviour |
CHCMHS001 | Work with people with mental health issues |
BSBINM301 | Organise workplace information |
CHCCOM001 | Provide first point of contact |
BSBMED301 | Interpret and apply medical terminology appropriately |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
Learners will be issued with a statement of attainment for all successfully completed units.
Work Placement
There is no work placement requirement for this course.
When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right knowledge and skills to achieve your chosen qualification.
Entry requirements
There are no entry requirements for CHC32015 Certificate III in Community Services.
Study requirements
Students will need to demonstrate that they have the appropriate:
- Language, literacy and numeracy (LLN) skills
- Communication, documentation and research skills
- Physical capacity for manual handling (this is relevant to disability and aged care courses)
- Access to a laptop or desktop computer, with basic digital literacy skills
Students undertaking blended and/or online training will require intermediate computer skills such as internet browsing, email, word processing, and presentation software.
Workstation setup
You will need a quiet space for study that has stable internet connection. You will also need:
- Web camera, microphone and speakers
- Smartphone
- Earbuds or headphones
- Zoom video conferencing software
Please note: You will need to turn your camera and microphone on, as required when using video conferencing.
What will you learn?
CHC32015 Certificate III in Community Services is your pathway to a fulfilling career in the community services sector.
Build a career where you can provide real support to people in need by learning communications skills, understanding the rights of clients and how to network and collaborate with sector partners. Gain your nationally recognised community services qualification from educators with extensive experience in this growing sector.
Where could your skills take you?
- Employment Services Customer Service Officer
- Health and Social Services Call-Centre Operator
- Migrant support worker
- Neighborhood centre worker
- Youth support worker
- Volunteer coordinator
What could you study next?
- CHC33021 Certificate III in Individual Support
- CHC42021 Certificate IV in Community Services
- CHC43315 Certificate IV in Mental Health
- CHC43121 Certificate IV in Disability Support
Torrens University Australia is a genU Training partner. Torrens University courses and scholarships are available to genU Training students. Find out more about the training pathways available.
Student tuition fees are subject to change given individual circumstances at enrolment. In addition to tuition fees, there may also be other charges such as material or amenities fees. A genU Training staff member can help you determine your course fees. A statement of fees detailing all course charges will be provided prior to enrolment.
For full details of genU Training’s course fees please visit our Fees page.
Approx. Tuition Fee: |
Fee For Service |
$AUD 895.40 (Online/Virtual)
$AUD 2,057.00 (On-campus) |
The student tuition fees as published are subject to change given individual circumstances at enrolment.
Residents in other states can access this course via our full fee for service rate.
Student tuition fees are subject to change given individual circumstances at enrolment. In addition to tuition fees, there may also be other charges such as material or amenities fees. A genU Training staff member can help you determine your course fees. A statement of fees detailing all course charges will be provided prior to enrolment.
For full details of genU Training’s course fees please visit our Fees page.
Approx. Tuition Fee: |
Concession Fee (Subsidised Training) | Standard Fee (Subsidised Training) | Fee For Service |
$AUD 302.50 | $AUD 574.75 | $AUD 895.40 (Online/Virtual)
$AUD 2,057.00 (On-campus) |
The student tuition fees as published are subject to change given individual circumstances at enrolment.
This training is supported by the Government of South Australia. Eligibility criteria apply, to check your eligibility visit www.skills.sa.gov.au.
Residents in other states can access this course via our full fee for service rate.
Student tuition fees are subject to change given individual circumstances at enrolment. In addition to tuition fees, there may also be other charges such as material or amenities fees. A genU Training staff member can help you determine your course fees. A statement of fees detailing all course charges will be provided prior to enrolment.
For full details of genU Training’s course fees please visit our Fees page.
Approx. Tuition Fee: |
Concession Fee (Subsidised Training) | Standard Fee (Subsidised Training) | Fee For Service |
$0 – $240 | $0 – $1,750 | $2,057 |
This training is subsidised by the NSW Government. Eligibility criteria applies.
Residents in other states can access this course via our full fee for service rate.
Student tuition fees are subject to change given individual circumstances at enrolment. In addition to tuition fees, there may also be other charges such as material or amenities fees. A genU Training staff member can help you determine your course fees. A statement of fees detailing all course charges will be provided prior to enrolment.
For full details of genU Training’s course fees please visit our Fees page.
Residents of New South Wales, Australian Capital Territory, Queensland, Northern Territory, Western Australia and Tasmania can access this course via our full fee for service rate.
Approx. Tuition Fee: |
Fee For Service |
$AUD 895.40 (Online/Virtual)
$AUD 2,057.00 (On-campus) |
CHC32015 Certificate III in Community Services can be studied in the following modes and times:
Virtual Training Room (day or night) – Study in real time online with instructor-led sessions via video conferencing, supplemented with guided activities via the Learning Management System (eLearning)
- 1 day per week: 9:30am – 4:00pm
- 1 night per week: 6:00pm – 9:00pm
NB: All study modes require students to undertake additional activities, including research activities, reflections and assessments via the Learning Management System (LMS).
Time zones: Virtual Training Room classes run on AEST/AEDT time zones
Please note that funding differs in each state. Please select an intake that is delivered in your state to access any available government funded training.
Certificate III in Community Services (Release 3)
CHC32015
Study Mode:
On-campus (day) or Online delivery (day or night) via virtual training room
Course Length
On-campus 9 months or Virtual 9 months