Certificate III in Community Services

When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right knowledge and skills to achieve your chosen qualification.

Entry requirements

There are no entry requirements for CHC32015 Certificate III in Community Services.

Study requirements

Students will need to demonstrate that they have the appropriate:

• Language, literacy and numeracy (LLN) skills
• Communication, documentation and research skills
• Physical capacity for manual handling (this is relevant to disability and aged care courses)
• Access to a laptop or desktop computer, with basic digital literacy skills

Students undertaking blended and/or online training will require intermediate computer skills such as internet browsing, email, word processing, and presentation software.

Workstation setup

You will need a quiet space for study that has stable internet connection. You will also need:

• Web camera, microphone and speakers
• Smartphone
• Earbuds or headphones
• Zoom video conferencing software.

Please note: You will need to turn your camera and microphone on, as required when using video conferencing.

What will you learn?

CHC32015 Certificate III in Community Services is your pathway to a fulfilling career in the community services sector.

Build a career where you can provide real support to people in need by learning communications skills, understanding the rights of clients and how to network and collaborate with sector partners. Gain your nationally recognised community services qualification from educators with extensive experience in this growing sector.

Where could your skills take you?

• Employment Services Customer Service Officer
• Health and Social Services Call-Centre Operator
• Migrant support worker
• Neighborhood centre worker
• Youth support worker
• Volunteer coordinator

What could you study next?

• CHC33021 Certificate III in Individual Support
• CHC42021 Certificate IV in Community Services
• CHC43315 Certificate IV in Mental Health
• CHC43121 Certificate IV in Disability Support

Torrens University Australia is a genU Training partner. Torrens University courses and scholarships are available to genU Training students. Find out more about the training pathways available.

Student tuition fees may change based on your circumstances when you enrol. A genU Training staff member can help you calculate your total course fees and provide a statement of fees before you enrol. For more information on genU Training course fees, please visit our Fees page.

Fees – South Australia

Concession Fee (Subsidised Training)                 $301.00

Standard Fee (Subsidised Training)                     $589.00

This training is funded through the Government of South Australia.

Fees – Tasmania

Jobseeker with Healthcare Card Fee                    $0.00

Jobseeker Fee                                                            $191.00

This training is subsidised by the Department of State Growth, Tasmania.

Jobseekers are defined as people who are out of work, people who are underemployed, and those looking to upskill or gain new skills outside their current employment.

Fee for Service

Students in all states who are not eligible for government funding can access this course at the fee for service rate.

Fee for Service $2200.00

CHC32015 Certificate III in Community Services can be studied in the following modes and times:

Virtual Training Room (day or night) – Study in real time online with instructor-led sessions via video conferencing, supplemented with guided activities via the Learning Management System (eLearning).

• One (1) day per week: 9:30am – 4:00pm
• One (1) night per week: 6:00pm – 9:00pm

NB: All study modes require students to undertake additional activities, including research activities, reflections and assessments via the Learning Management System (LMS).

Time zones:  Virtual Training Room classes run on AEST/AEDT time zones 

Please select your preferred course location and date from the list below.

Click the Apply button and complete the online application. Once we receive your application, our Customer Enquiries Team will contact you to progress your application and advise of next steps. Find out more about the application process.

If you need support to complete your application, we are happy to help. Simply call 1300 582 687 or contact us online. 

genU Training is committed to creating a respectful and inclusive environment for all learners. As part of our registration as an RTO, we are required to report certain demographic data, and the systems we currently use limit some response options. While these questions are a legal requirement and do not affect the quality of training we deliver, we acknowledge that they may not fully capture the diverse range of identities and experiences, particularly regarding gender, disability, legal and preferred names and employment status.

To better support our inclusive community, we may ask for additional information during the Pre-Training Review Interview, including your preferred name, gender identity, disability, or other relevant details. This ensures we meet reporting requirements, provide appropriate learning supports, and communicate with you in a way that aligns with your preferences. Your input is valued and helps us create a learning experience that respects and reflects who you are.