Certificate III in Community Services

Make your mark in your community

This course is the first step towards a rewarding career in the community services sector and being the first point of contact to someone gaining the support to change the direction of their life.

You will learn to support and set up clients in health and social services sectors, navigate challenging interactions and respond to individual needs, manage wellness & safety in a work environment, build relationships with community networks and services to provide support.

Gain your nationally recognised community services qualification from educators with extensive experience in this growing sector.

To be awarded CHC32015 Certificate III in Community Services, a student must successfully complete a total of twelve (12) units of competency, consisting of:

• five (5) core units, and;
• seven (7) elective units

genU Training delivers the electives listed in the ‘Elective units’ below. These electives have been selected based on industry needs, student pathways and/or student and trainer/assessor feedback. Alternative suitable electives are only available via Recognition of Prior Learning (RPL) and Credit Transfer (CT).

Core units

Elective units

Work Placement

None

When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen qualification. You will need to provide evidence that you meet the requirements listed in this section.

Entry requirements

There are no entry requirements for non-trainees. You can apply for this course now.

Study requirements

During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful:

• Students will need to demonstrate that they have the appropriate language, literacy and numeracy (LLN) skills
• Effective communication, documentation and research skills
• Access to digital technologies (e.g. laptop, desktop, tablet-computer and/or smartphone) with basic digital literacy skills.

Students undertaking a blended and/or online virtual training will require the additional digital skills and technologies:

Digital literacy skills – Intermediate computer skills such as internet browsing, email, word processing, and presentation software

Workstation setup

• • Stable internet connection with suitable data plan
  • A laptop, desktop or a full size tablet / tablet-computer
  • Web camera / microphone
  • Smartphone with charger
  • Earphones / headphones / speakers
  • Printer (optional)
  • Have a quiet / non-interruptive space to complete their studies
  • Desk/table, comfortable chair, no tripping hazards and room to move around for assessment
  • Access to water/tea/coffee

Browser software – Access to one of the following internet browsers, available to download from:

• • Google Chrome browser – https://www.google.com.au/chrome
  • Microsoft Edge browser – https://www.microsoft.com/en-us/edge
  • Safari browser – https://www.apple.com/au/safari

Video conferencing software (Zoom) – Access to video conferencing software (Zoom), available to download from:

• • Apple App Store for you iPhone/iPad/MacBook – https://apps.apple.com
  • Google Play for Android phone/tablet – https://play.google.com
  • Laptop or desktop computer – https://zoom.us/download

Please note: You will need access to turn your Web camera and microphone on, as required when using video conference

What will you learn?

Build a career where you can provide real support to people in need by learning communications skills, understanding the rights of clients and how to network and collaborate with sector partners. Gain your nationally recognised community services qualification from educators with extensive experience in this growing sector.

Where could your skills take you?

• Employment Services Customer Service Officer
• Health and Social Services Call-Centre Operator
• Migrant support worker
• Neighborhood centre worker
• Youth support worker
• Volunteer coordinator

What could you study next?

• CHC33015 Certificate III in Individual Support (Ageing,  Home and Community)
• CHC42015 Certificate IV in Community Services
• CHC43315 Certificate IV in Mental Health
• CHC43115 Certificate IV in Disability

Victorian residents may be eligible for government subsidised training in Victoria under the Skills First Program. Am I eligible?

The student tuition fees as published are subject to change given individual circumstances at enrolment.

This training is delivered with Victorian and Commonwealth Government funding for eligible individuals. We encourage students with a disability to access government subsidised training. There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

This training is supported by the Government of South Australia. Eligibility criteria apply, to check your eligibility visit www.skills.sa.gov.au. We encourage students with a disability to access subsidised training. There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.

Residents of New South Wales, Australian Capital Territory, Queensland, Northern Territory, Western Australia and Tasmania can access this course via our full fee for service rate.

There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.

genU Training offer CHC32015 Certificate III in Community Services, in the following study modes and times:

Virtual Training Room (day) – Study in real time online with instructor-led sessions via video conferencing, supplemented with guided activities via the Learning Management System (eLearning)

1 day per week (9:30am – 4:00pm, comprising of 3 hours via real time online with instructor-led sessions via video conferencing, supplemented with guided activities via the Learning Management System (eLearning)

Virtual Training Room (night) – Study in real time online with instructor-led sessions via video conferencing, supplemented with guided activities via the Learning Management System (eLearning)

1 night per week (6:00pm – 9:00pm, comprising of 3 hours via video conferencing with an additional 3 hours guided eLearning)

NB: All study modes require students to access and undertake additional activities, including: research activities, reflections and assessments via the Learning Management System (LMS).

Time zones:  Virtual Training Room classes run on AEST/AEDT time zones