1300 582 687
Make your mark in your community
Certificate III in Community Services is the first step towards a rewarding career in the community services sector and being the first point of contact to someone gaining the support to change the direction of their life.
You will learn to support and set up clients in health and social services sectors, navigate challenging interactions and respond to individual needs, manage wellness & safety in a work environment, build relationships with community networks and services to provide support.
Gain your nationally recognised community services qualification from educators with extensive experience in this growing sector.
Please note that funding differs in each state. Please select an intake that is delivered in your state to access any available government funded training.
To be awarded CHC32015 Certificate III in Community Services, a student must successfully complete a total of twelve (12) units of competency.
genU Training delivers the electives listed in the ‘Elective units’ below. These electives have been selected based on industry needs, student pathways and/or student and trainer/assessor feedback. Alternative suitable electives are only available via Recognition of Prior Learning (RPL) and Credit Transfer (CT).
Core units
- CHCCCS016 Respond to client need
- CHCCOM005 Communicate and work in health or community services
- CHCDIV001 Work with diverse people
- HLTWHS002 Follow safe work practices for direct client care
- HLTWHS006 Manage personal stressors in the work environment
Elective units
- CHCADV001 Facilitate the interests and rights of clients
- CHCCCS009 Facilitate responsible behaviour
- CHCMHS001 Work with people with mental health issues
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCCOM001 Provide first point of contact
- CHCAOD001 Work in an alcohol and other drugs context
- CHCPRP001 Develop and maintain networks and collaborative partnerships
Learners will be issued with a statement of attainment for all successfully completed units.
Work placement
There is no work placement requirement for this course.
When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right knowledge and skills to achieve your chosen qualification.
Entry requirements
There are no entry requirements for CHC32015 Certificate III in Community Services.
Study requirements
Students will need to demonstrate that they have the appropriate:
- Language, literacy and numeracy (LLN) skills
- Communication, documentation and research skills
- Physical capacity for manual handling (this is relevant to disability and aged care courses)
- Access to a laptop or desktop computer, with basic digital literacy skills
Students undertaking blended and/or online training will require intermediate computer skills such as internet browsing, email, word processing, and presentation software.
Workstation setup
You will need a quiet space for study that has stable internet connection. You will also need:
- Web camera, microphone and speakers
- Smartphone
- Earbuds or headphones
- Zoom video conferencing software.
Please note: You will need to turn your camera and microphone on, as required when using video conferencing.
What will you learn?
CHC32015 Certificate III in Community Services is your pathway to a fulfilling career in the community services sector.
Build a career where you can provide real support to people in need by learning communications skills, understanding the rights of clients and how to network and collaborate with sector partners. Gain your nationally recognised community services qualification from educators with extensive experience in this growing sector.
Where could your skills take you?
- Employment Services Customer Service Officer
- Health and Social Services Call-Centre Operator
- Migrant support worker
- Neighborhood centre worker
- Youth support worker
- Volunteer coordinator
What could you study next?
- CHC33021 Certificate III in Individual Support
- CHC42021 Certificate IV in Community Services
- CHC43315 Certificate IV in Mental Health
- CHC43121 Certificate IV in Disability Support
Torrens University Australia is a genU Training partner. Torrens University courses and scholarships are available to genU Training students. Find out more about the training pathways available.
Student tuition fees are subject to change given individual circumstances at enrolment. In addition to tuition fees, there may also be other charges such as material or amenities fees. A genU Training staff member can help you determine your course fees. A statement of fees detailing all course charges will be provided prior to enrolment.
For full details of genU Training’s course fees please visit our Fees page.
Fees – Victoria
| Approx. Tuition Fee: |
Concession Fee (Subsidised Training) | Standard Fee (Subsidised Training) | Fee For Service |
| $AUD 0.00 | $AUD 0.00 | $AUD 2057.00 |
This training is delivered with Victorian and Commonwealth Government funding for eligible individuals.
Fees – South Australia
| Approx. Tuition Fee: |
Concession Fee (Subsidised Training) | Standard Fee (Subsidised Training) | Fee For Service |
| $AUD 302.50 | $AUD 574.75 | $AUD 2,057.00 |
This training is supported by the Government of South Australia. Eligibility criteria apply, to check your eligibility visit www.skills.sa.gov.au.
Residents in other states can access this course via our full fee for service rate.
Fees – NSW
| Approx. Tuition Fee: |
Concession Fee (Subsidised Training) | Standard Fee (Subsidised Training) | Fee For Service |
| $240 | $1,450 – $1,750 | $2,057 |
This training is subsidised by the NSW Government. Eligibility criteria applies.
Fees – ACT, QLD, NT, WA
Residents of Australian Capital Territory, Queensland, Northern Territory and Western Australia can access this course via our full fee for service rate.
| Approx. Tuition Fee: |
Fee for service |
| $AUD 2,057.00 |
Fees – Tasmania
| Approx. Tuition Fee: |
Jobseeker with Healthcare Card Fee | Jobseeker Fee | Fee For Service |
| $0.00 | $191 | $2,057 |
This training is subsidised by the Department of State Growth, Tasmania.
Jobseekers are defined as people who are out of work, people who are underemployed, and those looking to upskill or gain new skills outside their current employment.
CHC32015 Certificate III in Community Services can be studied in the following modes and times:
Virtual Training Room (day or night) – Study in real time online with instructor-led sessions via video conferencing, supplemented with guided activities via the Learning Management System (eLearning).
- 1 day per week: 9:30am – 4:00pm
- 1 night per week: 6:00pm – 9:00pm
NB: All study modes require students to undertake additional activities, including research activities, reflections and assessments via the Learning Management System (LMS).
Time zones: Virtual Training Room classes run on AEST/AEDT time zones
Please select your preferred course location and date from the list below.
Click the Apply button and complete the online application. Once we receive your application, our Customer Enquiries Team will contact you to progress your application and advise of next steps. Find out more about the application process.
If you need support to complete your application, we are happy to help. Simply call 1300 582 687 or contact us online.
Certificate III in Community Services (Release 3)
CHC32015
Study Mode:
On-campus (day) or Online delivery (day or night) via virtual training room
Course Length
On-campus 9 months or Virtual 9 months
Need more information?
If you would like more information about Certificate III in Community Services (Release 3), please contact us today. We’re happy to help!