CHC32015 Certificate III in Community Services – Release 2

Establish a career in Community Services with a nationally-recognised qualification from genU Training and learn from professionals with extensive practical experience.

Course Code CHC32015

Course Overview

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

  • Learn to respond to client needs and work with diverse people.
  • Develop skills to follow safe work practices for direct client care.

Course units

CHCCCS016        Respond to client needs

CHCCOM005     Communicate and work in health or community services

CHCDIV001        Work with diverse people

HLTWHS002       Follow safe work practices for direct client care

HLTWHS006       Manage personal stressors in the work environment

CHCADV001       Facilitate the interests and rights of clients

CHCCCS009        Facilitate responsible behaviour

CHCMHS001      Work with people with mental health issues

BSBINM301        Organise workplace information

CHCCOM001     Provide first point of contact

BSBMED301       Interpret and apply medical terminology appropriately

CHCPRP001        Develop and maintain networks and collaborative partnerships

Career opportunities

  • Migrant support worker
  • Neighborhood centre worker
  • Youth support worker
  • Volunteer coordinator

Learning Pathways

  • CHC33015 Certificate III in Individual Support (Ageing,  Home and Community)
  • CHC42015 Certificate IV in Community Services
  • CHC43315 Certificate IV in Mental Health
  • CHC43115 Certificate IV in Disability


Victorian Applicants:

Now, more than ever, the community sector needs you, to support the important work in Aged Care, Home and Community Care, Disability and Mental Health.  genU Training are offering eligible individuals based in Victoria FREE enrolments in a range of government funded courses. Contact us today to find out more about eligibility.

genU Training has three Tuition fee levels. The fee you pay depends on whether you qualify for government subsidies.

Skills First Program (SFP) Concession Skills First Program (SFP) Fee For Service
$AUD 0.00 $AUD 0.00 $AUD 2,006.00 – face to face

$AUD $895.40 – online

This training is delivered with Victorian and Commonwealth Government funding for eligible individuals. We encourage students with a disability to access government subsidised training. There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.


South Australian Applicants:

Total WorkReady Concession Fee Total WorkReady Standard Fee Fee For Service
$AUD 151.25 $AUD 423.50 $AUD 2057.00

*This training is supported through WorkReady by the Government of South Australia. Eligibility criteria apply, to check your eligibility visit
We encourage students with a disability to access subsidised training.

For full details of genU Training’s course fees please view our Fees & Charges page.


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Study Modes

Virtual Training Room – Day course

1 day per week via Zoom video conferencing

Date:  Wednesday 17th March 2021   Location: Coordinated from Highton    Duration: Approximately 8 months


Upcoming Courses

Date Location Fee Vacancies Apply
Wednesday, 17th Mar 2021Highton$04Apply

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