CHC22015 Certificate II in Community Services – Release 1

Your pathway to a career in Community Services starts here. As part of this qualification, genU Training gives you direction for developing your skills and confidence towards a career in the Community Services sector.

Course Code CHC22015
Course Length 5 months (day course)
Study Mode Classroom delivery

Course Overview

This qualification gives you practical knowledge and skills to be a first point of contact and assist individuals in meeting their immediate needs.

Importantly, it offers pathways to further study and the chance to develop a rewarding and lasting career in the community services and welfare sectors.

  • Support individuals by providing a first point of contact
  • Refer individuals to a range of services
  • Work effectively with diverse co-workers and clients

Course units

CHCCOM001     Provide first point of contact

CHCCOM005     Communicate and work in health or community services

CHCDIV001        Work with diverse people

HLTWHS001       Participate in workplace health and safety

BSBWOR202      Organise and complete daily work activities

CHCCDE003       Work within a community development framework

CHCDIV002        Promote Aboriginal and/or Torres Strait Islander cultural safety

FSKLRG09           Use strategies to respond to routine workplace problems

BSBITU211         Produce digital text documents

Career opportunities

  • Assistant community services worker
  • Community services customer service
  • Contact officer

Learning Pathways

  • CHC32015 Certificate III in Community Services
  • CHC33015 Certificate III in Individual Support (Ageing, Home and Community)
  • CHC43115 Certificate IV in Disability
  • CHC43315 Certificate IV in Mental Health


Skills First Program (SFP) Concession Skills First Program (SFP) Fee For Service
N/A N/A $AUD 1,860.00


For full details of genU Training’s course fees please view our Fees & Charges page.

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