Airline Industry Essentials - Ground Crew | genU Training | RTO 5553 Airline Industry Essentials - Ground Crew | genU Training | RTO 5553

Male airline baggage handler in blue overalls and cap with safety vest, handling luggage

The Aviation Industry needs you!

This classroom based microcredential prepares you for work in baggage handling and ground crew roles within the Airline / Aviation industry.

genU Training have developed a 5-day microcredential that will help prepare you for work in this thriving industry.

In this training you will gain the skills and knowledge required to incorporate manual handling into workplace activities, follow predetermined health, safety and security procedures and participate in organisational work health and safety (WHS) management practices. 



This course includes non-accredited content with the addition of the following nationally accredited unit(s):

  • SITXWHS001 Participate in safe work practices
  • HLTAID011 Provide first aid

What will you learn?

  • Identify, assess and minimise immediate hazards
  • Working safely in the workplace
  • Following procedures for emergency situations
  • How to participate in organisational WHS practices
  • Assess the casualty and identify injuries or conditions
  • Provide first aid management
  • Correctly operate first aid equipment
  • Request ambulance support and/or appropriate medical assistance
  • Accurately report details of a casualty’s physical condition.


Session Content

Day Session
Day 1

9:30am – 4:00pm


Welcome to Airline Industry Essentials – Ground Crew!
Today you will learn an introduction to the Airline Industry and the baggage and ground crew role. This will include manual handling techniques and correct procedures associated with handling luggage and heavy items, plus commencement of the HLTAID011 Provide first aid within our LMS.

Day 2

9:30am – 4:00pm

SITXWHS001 Participate in safe work practices

Today you will learn how to work safely in the workplace following procedures for emergency situations, reporting hazards and emergency incidents according to organisational procedures. 

You will learn to interpret workplace safety signs and conduct emergency evacuation plans in a simulated situation. This will include basic template reports about hazards and emergency incidents according to organisational and operational procedures. 

Day 3 & 4

9:30am – 4:00pm

HLTAID011 Provide first aid

Today you will learn how to respond to an emergency, provide appropriate first and how to perform CPR. 

Day 5

9:30am – 4:00pm


Today will include role playing interview techniques, work readiness, peer to peer feedback plus the finalisation of all accredited units. Today will also include a graduation lunch and microcredential presentation 


Digital Badge – Airline Industry Essentials – Ground Crew

Upon successful completion, you will earn a recognised Training U For Work microcredential which is a great addition to your resume and can be verified by an employer anywhere, any time!








Upon successful completion, a nationally recognised Statement of Attainment will be issued for the following units of competency:

  • SITXWHS001 Participate in safe work practices
  • HLTAID011 Provide first aid


When you study with genU Training, we want you to succeed. Entry requirements allow us to make sure that you have the right pre-existing knowledge and skills to achieve your chosen course. You will need to provide evidence that you meet the requirements listed in this section.

Entry requirements

There are no entry requirements for this course. You can apply for this course now.

Study requirements

During your study, you will need to meet specific requirements that are necessary for you to complete your course work and be successful:

  • Students will need to demonstrate that they have the appropriate language, literacy and numeracy (LLN) skills



While students and other visitors attending onsite (excluding paid or volunteer workers) are no longer required to show evidence that they have received two doses of a COVID-19 vaccination, those undertaking placements must continue to adhere to the vaccination mandate that applies to their sector and/or their placement host.


Australian residents can access this course via our full fee for service rate.

Fee For Service
$AUD 1,650.00 (per person)

* Course costs may vary subject to location and equipment requirements

There may also be other charges such as material or amenities fees. A genU Training staff member will assist you in determining your course fees and a statement of fees detailing all course charges will be provided prior to enrolment.

For full details of genU Training’s course fees please view our Fees & Charges page.


genU Training offer Airline Industry Essentials – Ground Crew, in the following format:

On-campus (day) – Study face to face (in a classroom setting)

5 consecutive days (9:30am – 4:00pm)


Time zones:  Local state time zones are observed


Need assistance or have a question. Please contact the Training U For Work team on:

Hours: Monday to Friday, 9:00am to 5:00pm (AEST/AEDT)

Office: 1300 582 687 (option 4) ; or

Direct: 0477 026 638 ; or



Study Mode:
On-campus (day)

Course Length
5 days (9:30am - 4:00pm)