genU Training was established in 1998 to support learners with disability to access education and training.

We are a leader in the development of courses to assist learners with intellectual disability and permanent cognitive impairment, and a major stakeholder in the community sector, skilling the future workforce in areas such as disability, ageing and mental health.

Each of the following processes is designed to support you, as a genU learner, through your training experience:

Marketing and Recruitment

We are committed to providing you with accurate and accessible information about our services and performance to assist you in making an informed decision about your current and future learning. genU Training works closely with referring parties including internal branches of genU, government agencies, and community service providers to support you in your choices.


genU Training is committed to aligning your interests, skills and aspirations with the most suitable training and education opportunities.
Our enrolment process is designed to guide you and allows for the inclusion of supports and individualised learning plans to assist you to navigate your studies. Our Learner Handbook outlines our commitment to access and equity, reasonable adjustment and learner welfare and support options. To determine your needs, you will be invited to complete a language, literacy and numeracy skills assessment. This process allows the team at genU Training to develop particularised supports to develop your core skill needs.

Support and Progression

genU Training courses are designed and timetabled to encourage accessibility and support for you as a learner. Embedded within each scheduled timetable are pre and post-training support sessions along with provision of additional one-to-one support and/or group-based sessions. Support for learners with disability includes, but is not limited to, working closely with genU Training’s external and internal stakeholders, including disability support workers, carers, community entities and state-based agencies. Our robust mechanisms for collecting feedback enable us to monitor progress and embed responsive and timely intervention support strategies.

Training and Assessment

genU Training is a proud provider of foundations skills courses specifically designed for learners with intellectual disability and permanent cognitive impairment. We have been at the forefront of the development, implementation and evaluation of 22294VIC Course in Initial Adult Literacy and Numeracy and 22293VIC Certificate I in Initial Adult Literacy and Numeracy. Complementing these courses, we provide 22301VIC Certificate I in Transition Education and 22302VIC Certificate I in Work Education. The provision of these accredited courses enables our learners to access uniquely supported opportunities to develop their skills and knowledge. genU Training is proud to have nationally recognised staff in the field of special education who have been at the forefront of this niche field and instrumental in the development of these courses.

In conjunction, genU Training provides education and training targeted at skilling the future workforce in the domains of community services, including disability, mental health and ageing. This training is designed to be immersive and offers learners exposure to industry through the connections genU Training has with its overarching organisation, genU, a leading provider of disability and aged care services.

genU Training is also focused on providing short course opportunities, designed to skill job seekers and those from disadvantaged backgrounds in obtaining skills in readiness for employment. These courses are designed in conjunction with employers and particularly target market needs, blending theory with practical, hands-on activities.

We monitor and assist the progress of learners with disability and from disadvantaged backgrounds through the entry points and duration of all of these courses, by providing individualised supports. We are committed to being responsive to feedback and acting on continuous improvement opportunities to ensure quality, accessibility for learner cohorts and to enhance the learner experience.


As a learner, you are protected by genU Training’s commitment to train and assess thoroughly against Training Package and quality framework requirements. Governance processes are in place to ensure that certification documents are delivered in a timely and accurate manner. genU Training values your feedback and embeds continuous improvement mechanisms for the collection and dissemination of such data to meet the unique needs of our learners.

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