genU Training strives to make course fees inclusive and competitive

Quality learning is important to everyone in our community no matter their circumstances or abilities. We work with individuals, employment agencies and groups to identify state and federal government funding opportunities to minimise training costs.

For full details of genU Training’s course fees please view our 2019 – Qualification Fee Structure

Fee types

genU Training has three fee levels. The fee you pay depends on whether you are eligible for government subsidies.

Standard

Reduced standard fees apply to learners who are eligible for government funded training under the Skills First Program.

Concession

A concession fee of 20 per cent of the standard charge may be available to learners with a current:

  • Commonwealth Health Care Card
  • Pensioner Concession Card
  • Veterans Affairs Gold Card
  • or to those who are a dependant on one of the above cardholders.

You must provide a copy of the card upon enrolment application.

Concession fees apply to cardholders for government subsidised training places in course below diploma level and for training at any level, including diploma and above for indigenous learners.

Fee for Service (full fee)

Full fees are applicable to learners who are not eligible for a government subsidy. Below is a copy of genU Training’s Fee Policy and Procedure for further information.

Fees Charges and Refund Policy and Procedure

Payment of fees

If you experience difficulty in meeting your payment requirements please request a meeting with the course coordinator to negotiate a payment plan.

Short course (less than 2 weeks)

Individuals

  • For courses
    • under $1,500.00AUD – full payment is required at time of enrolment
    • over $1,500.00AUD – a deposit of $1,500.00AUD is required at time of enrolment with the remaining fees due on course completion

Groups

Full payment is due prior to course commencement regardless of cost for organisation/corporate group bookings.

Long courses (more than 2 weeks)

For courses:

  • $100.00AUD or less – full payment is required at time of enrolment
  • over $100.00AUD – a minimum deposit of $100.00AUD or 10 percent of the total course fee (whichever is greater) is due on enrolment up to a maximum of $1,500.00AUD. Remaining fees must be paid through regular instalments over the length of the course as negotiated on a direct debit payment plan. genU Training can collect no more than $1,500.00AUD in advance.

Refunds

To apply for a refund you must put your request in writing to the Course Coordinator or Training Manager. You may complete the Application for refund of fees document provided below.

Application for refund of training fees

Refunds are not automatically granted and your application will be reviewed prior to a decision. For further information you can view our Fees Charges and Refund Policy and Procedure.

Please allow 30 days for genU Training to process any approved refunds. You can talk to your Course Coordinator or Training Manager for details of refunds and timeframes.

Refund conditions

Short courses (less than 2 weeks)

Where are learner notifies genU Training of their intention to withdraw from a course:

  • more than 7 days prior to the course start date – genU Training will refund all fees less any material costs (where provided)
  • between 1 and 7 days prior, or after the course start date – no refund in available, full course fees are payable.

Long courses (more than 2 weeks)

Where a learner notifies genU Training of their intention to withdraw from a course:

  • more than 14 days prior to the course start date – genU Training will refund all fees less any material costs (where provided)
  • between 1 and 14 days prior to the course start date – genU Training will refund all fees less a $100.00AUD administration fee and any material costs (where provided)
  • on or after the course start date – genU Training will refund all fees less:
    • a $100.00AUD administration fee
    • any material costs (where applicable)
    • a pro rata tuition fee based on commenced units. The pro-rata tuition fee is calculated by multiplying the total nominal hours of the commenced unit/s by the hourly rate applicable on the learner’s statement of fees.

Find out about funding eligibility.

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