Student Support

We’re here to help

Our aim is to support each student in any way we can. During your time at genU Training, you’ll have access to a vast network of services.

 

Woman Offering Support to Fellow Student

We see the uniqueness in every student and tailor an individual learning support plan for your needs. Studying with genU Training opens up a host of learning support systems to you. Ask your Trainer or Training Coordinator for more details.

What learning support can I access?

  • Regular additional support sessions
  • Pre- and post-class support sessions
  • One-to-one support
  • Language, literacy and numeracy skills development
  • Links to other genU programs
  • Support in finding practical placement opportunities
  • Support in accessing our virtual training systems.

 

If you require guidance or advice regarding any personal issues, you can contact your Training Coordinator who can help you source appropriate support:

  • Mental health services
  • Disability support services
  • Employment services.

Where further or specialist assistance is required, your Training Coordinator can help identify appropriate community services:

  • Local community and welfare agencies to assist with emergency and permanent housing, legal advice, and cultural, welfare and family/relationship support
  • Funded and affordable counselling services to assist with issues such as addictions, trauma, grief, mental health issues and anti-social behaviours. This support is provide in the strictest confidence.

 

Providing equal learning opportunities to people with disability sits at the heart of what we do. genU Training can adjust how we teach to meet individual student needs. Ask your Training Coordinator what modifications can be made for you.

How can you modify my training?

  • Adjusted course resources and activities
  • Modified presentation formats
  • Student support services
  • Assistive and adaptive technologies
  • Ongoing monitoring to optimise modifications.

 

See your Learner Handbook for a current list of medical services and amenities in and around your campus. In an emergency, always phone 000 for Police, Ambulance and Fire services.


 

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